What services does your app development company provide?

Our app development company provides end-to-end mobile app development services, including app design, development, testing, deployment, and maintenance. We provide Web App Solutions, SAAS Solutions, E-commmerce , Mobile App Development, UX Strategy, Quality Assurance and AR/VR Tech to name a few.

What is the process for developing an app with your company?

Our app development process typically includes the following steps: requirements gathering, app design, development, testing, deployment, and maintenance. We work closely with our clients throughout the process to ensure that their vision is realized and that the app meets their specific needs.

What platforms do you develop apps for?

We develop apps for both iOS and Android platforms. We also provide cross-platform app development services using technologies such as React Native and Flutter.

How long does it typically take to develop an app?

The time required to develop an app depends on several factors, including the complexity of the app, the number of features, and the platform. However, on average, it can take anywhere from 4-8 months to develop a high-quality mobile app.

What is your app development team's experience?

Our app development team consists of experienced developers, designers, and testers who have worked on a variety of projects across multiple industries. We have experience developing apps for startups, small businesses, and large enterprises.

Can you provide examples of apps you have developed in the past?

Yes, we can provide examples of apps we have developed in the past. Please visit our website or contact us to learn more about our past projects.

How do you ensure the security and privacy of user data?

We take security and privacy seriously and follow industry best practices to ensure the security and privacy of user data. We use encryption technologies, implement user authentication and authorization, and follow security guidelines to protect user data.

How do you handle post-launch support and maintenance?

We provide post-launch support and maintenance services to ensure that the app runs smoothly and any issues are resolved quickly. We offer different maintenance plans to cater to our client's specific needs.

What is the cost of app development with your company?

The cost of app development varies depending on the scope of the project, the features, and the platform. We provide customized pricing for each project, and we work closely with our clients to ensure that the development cost fits within their budget.

How do you approach app design and user experience?

We follow a user-centric approach to app design and development. We conduct user research, create user personas, and develop user journeys to ensure that the app meets the needs of the target audience. Our design team works closely with our clients to create a visually appealing and intuitive user interface.

Can you integrate third-party APIs into the app?

Yes, we can integrate third-party APIs into the app to enhance its functionality and provide a better user experience. We have experience integrating APIs such as payment gateways, social media APIs, and location-based APIs.

What is your approach to testing and quality assurance?

We follow a comprehensive testing and quality assurance process to ensure that the app is bug-free and meets the client's requirements. We conduct manual and automated testing and use tools such as Appium and Selenium to test the app on multiple devices and platforms.

Do you provide app analytics and reporting?

Yes, we provide app analytics and reporting services to track the app's performance and user behavior. We use analytics tools such as Google Analytics and Mixpanel to provide detailed insights into the app's usage.

How do you handle app updates and new feature requests?

We provide app updates and new feature development services to ensure that the app stays relevant and up-to-date. We work closely with our clients to understand their requirements.

#CASE STUDY DETAIL

Tawid

Airline Refund Management System

- Services

Card Machines, Virtual Payments, Online Payments

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Consult our services

What The Client Wanted

Our client, Tawid, had a specific requirement to develop an advanced airline refund management system that would efficiently handle flight cancellations, delays, and overbooking cases. They wanted a comprehensive solution that could streamline the refund process, facilitate communication between administrators, lawyers, and passengers, and ensure compliance with industry regulations.

Services

Flight data integration and synchronization with airline systems
Passenger authentication and verification for refund eligibility
Automated refund calculation and processing
Case management and workflow automation
Documentation management for digital submission and verification
Communication channels for real-time updates to passengers
Analytics and reporting for refund patterns and performance metrics
Regulatory compliance with industry standards and regulations
Multi-lingual support for diverse customer bases
Integration with secure payment gateways for refund processing

Project Challenges And Their Quick Fix

Scalability and Performance

Developing a system capable of handling a large volume of refund requests simultaneously, while maintaining high performance and responsiveness. We implemented a scalable microservices architecture using Docker containers and Kubernetes orchestration. This allowed us to independently scale individual components based on demand, while leveraging load balancers like AWS Application Load Balancer to distribute traffic efficiently.

Data Security and Encryption

Ensuring the security and confidentiality of sensitive passenger data, including personal information and payment details.We implemented end-to-end encryption using SSL/TLS protocols to secure data in transit. Data at rest was encrypted using AES-256 encryption algorithms. Additionally, we employed techniques such as hashing and salting passwords stored in the database to protect user credentials.

Rule-based Refund Calculation:

Designing an intelligent algorithm to calculate refund amounts accurately based on complex fare conditions, airline policies, and regulatory guidelines. We developed a rule-based engine utilizing decision tree algorithms like C4.5. The engine considered various factors such as fare class, ticket type, cancellation reason, and regulatory provisions to accurately determine refund amounts. Regular updates to the engine ensured compliance with evolving airline policies.

Design Layout

The design layout of Tawid focused on providing a user-friendly and intuitive interface. We emphasized simplicity, clear information display, and ease of navigation to ensure a seamless user experience. The interface facilitated efficient communication between administrators, lawyers, and passengers, enabling easy tracking of refund cases.

Designoweb Technologies

Our Process

Concept

Design

Development

DEPLOYMENT

Palette

Tawid adopted a palette comprising a mustard yellow primary color and a white base. This palette combined warmth, vibrancy, and clarity to create a visually engaging and inviting user interface.

About The Project

The Tawid project aimed to revolutionize the airline refund management process by providing an efficient, automated, and secure solution. Our team worked closely with the client to understand their specific requirements and challenges. Through iterative development, rigorous testing, and continuous client feedback, we successfully delivered a comprehensive refund management system that streamlined processes, enhanced customer satisfaction, and ensured regulatory compliance.

TECHNOLOGY STACK

Technology We Used

To bring Tawid to life, we utilized a robust stack of technologies, including , Front-end: HTML5, CSS3, JavaScript, React.js, Back-end: Node.js, Express.js, Database: MongoDB, Microservices Architecture: Docker, Kubernetes, Load Balancers: AWS Application Load Balancer, Cloud Services: Amazon Web Services (AWS), Encryption: SSL/TLS, AES-256, Decision Tree Algorithm: C4.5, Payment Gateway Integration: Stripe, PayPal

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